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Phone: 604-515-6368 (Ext. 2)

Scotsman Ice Machines Repair and Maintenance

Commercial Ice Machines and Ice Makers

scotsman-logoScotsman is one of the world’s largest manufacturers of ice systems, with more than 300 models of ice machines, storage bins, and ice and water dispensers. Whatever ice machine model best meets your needs in the restaurant and food service industry, Scotsman is dedicated to developing innovative ice technology that makes ice machines easy to service, easy to clean, and easy to operate.

Scotsman Ice Machine Cleaning and Repair

Ice machines require periodic maintenance to be able to deliver like-new reliable performance and positively impact your bottom line. Cleaning and maintaining your ice machine will help keep it producing fresh, clean ice. Whether your ice machine produces Scotsman flake ice, the crystal-clear classic cube or Scotsman Nugget Ice®, ensure superior performance of Scotsman ice by referring to your Scotsman troubleshooting and maintenance manuals. *It’s recommended that you have a trained technician repair your Scotsman ice machine.

Preventive Maintenance for Prodigy Plus Cubers

Maintenance is in three areas:

  1. The ice machine’s water system.
  2. The ice storage bin or ice dispenser.
  3. The ice machine’s air filter or condenser.

Maintenance includes the following:

  • Scale removal
  • Sanitization
  • Filter cleaning or change


At some sites the water supply to the ice machine will contain significant quantities of minerals, and that will result in a water system becoming coated with these minerals, requiring more frequent maintenance than twice per year.

Ice Machine Water System

  • Remove scale from water system and change filters every 6 months minimum
  • Sanitize the water system whenever the scale has been removed

Bin Liner Cleaning and Sanitizing

  • At the same time of scale removal and ice machine sanitization

Air Filter Cleaning

  • Every 6 months with the ice machine scale removal or more frequently as needed

Remote Condenser Coil Cleaning

  • Every 6 months with the ice machine scale removal or more frequently as needed

For the Owner or Operator

Several items can be “do it yourself” procedures.
  • Water filter change – estimated time: 5 minutes
  • Air filter cleaning or change – estimated time: 10 minutes
  • Storage bin cleaning and sanitizing – estimated time: 25 minutes